Analyst Profile

Adelaide O'Brien

Research Director, Smart Government Strategies

Adelaide O'Brien is responsible for developing and publishing research for innovative government services delivery. Her research includes government information transparency, cross agency directives and collaboration, smart government maturity models, annual predictions, and go-to-market strategy guides with comprehensive views of IT trends, challenges and opportunities that shape the U.S. federal, state, and local government sectors. Ms. O’Brien is often quoted in CIO Magazine, Government Technology, Washington Technology, Federal Times, Federal Computer Week, Nextgov.com, and Web 2.0 Journal. She is a frequent speaker/moderator at American Council of Technology Industry Advisory Committee (ACT-IAC), Women in Technology, the Digital Government Institute, and industry events.

Ms. O’Brien began her career working in various state and local governmental staff positions, including Minnesota State Government. She draws on more than 25 years of experience in high-tech corporations, including Honeywell, AT&T, Lucent, and Avaya. She has a long track record of translating customer preferences into actionable business initiatives. Throughout her career, Ms. O’Brien has been recognized and received many awards for leading cross-functional teams to achieve outstanding results through change management and customer focus. She serves as a member of the Digital Government Institute Customer Services Advisory Committee to provide leading-edge education programs on key topics facing government IT managers. Ms. O’Brien has received a Volunteer of the Year Award from Women in Technology, and currently is Chair of the ACT-IAC Collaboration and Transformation Shared Interest Group.

Ms. O’Brien has a Bachelor of Arts in Political Science from Marquette University and a Masters of Public Affairs from the University of Texas, where she published several articles on government policies and processes. She also holds a Masters of Business Administration from the University of St. Thomas in St. Paul, Minnesota.

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Research Authored by Adelaide O'Brien

Big Data for Government: Better Mission Outcomes by Unlocking the Hidden Value of Information Adelaide O'Brien,  Dan Vesset May 2013 - Doc # GI241263    Insights Presentation This IDC Government Insights Presentation highlights the growing number of technology options and trends, data and information management, analytics and discovery, and expected Big Data technology breakthroughs in 2013. Big Data analytics i... purchase document

IDC MarketScape: U.S. and EMEA Government Records Management 2013 Vendor Assessment Adelaide O'Brien,  Mark Yates Apr 2013 - Doc # GI240353    Vendor Assessment This IDC Government Insights report presents a vendor assessment of the U.S. federal government and EMEA government records management packaged software market through the IDC MarketScape model. This assessment discusses both quantitative a... purchase document

Perspective: Social Business Apps Drive Social Government Adelaide O'Brien,  Vanessa Thompson Mar 2013 - Doc # GI240247    Perspective This IDC Government Insights Perspective is designed to provide readers with an example of government use of social business technologies, particularly Google Apps for Business and Salesforce.com customer relationship management (CRM), incl... purchase document

IDC Maturity Model: Big Data and Analytics — A Guide to Unlocking Information Assets Dan Vesset,  Michael Versace,  Greg Girard,  Adelaide O'Brien,  Cynthia Burghard,  Jill Feblowitz,  Debra Osswald,  Simon Ellis Mar 2013 - Doc # 239771    Industry Development and Models This IDC study describes IDC's Big Data and Analytics (BDA) Maturity Model framework that identifies the stages, critical measures, outcomes, and actions required for companies to effectively develop BDA competency. As evidence of the compe... purchase document

Business Strategy: Government Benefits from Business Intelligence/Analytics Solutions Match Top Drivers Adelaide O'Brien Dec 2012 - Doc # GI238691    Business Strategy This IDC Government Insights report analyzes the key findings of the annual IDC Vertical IT and Communications Survey, conducted in May 2012, involving over 238 federal, state, and local government IT and line-of-business executives respons... purchase document

U.S. Government 2013 Top 10 Predictions Ruthbea Yesner Clarke,  Shawn P. McCarthy,  Adelaide O'Brien,  Thom Rubel Dec 2012 - Doc # GI238535    Top 10 Predictions This IDC Government Insights report discusses the top 10 predictions for 2013 that will heavily influence the direction and magnitude of IT investment, management, and evaluation. It also presents four key market drivers affecting these asp... purchase document

Business Strategy: From Silos to Smart Government — SOA in Human Services Adelaide O'Brien Oct 2012 - Doc # GI237064    Business Strategy This IDC Government Insights report presents an overview of challenges in human services delivery agencies and provides guidance for government decision makers interested in using service-oriented architecture (SOA) to better deliver missi... purchase document

Methods and Practices: The Relationship Between Smart Government and Smart Cities Ruthbea Yesner Clarke,  Adelaide O'Brien Sep 2012 - Doc # GI237028    Methods and Practices This IDC Government Insights report elucidates how IDC Government Insights defines Smart Government and Smart Cities and describes the inter-relationship between the two concepts. Smart Government and Smart Cities are terms that are being u... purchase document

Business Strategy: Big Data in Government — Promoters, Players, and Payoff Adelaide O'Brien,  Dan Vesset Sep 2012 - Doc # GI236597    Business Strategy This IDC Government Insights report presents an overview of the technologies and services deployed in Big Data solutions and provide guidance for government decision makers interested in using business analytics and Big Data to better deliv... purchase document

Performance Management in Smart Government Adelaide O'Brien,  Massimiliano Claps Sep 2012 - Doc # lcUS23675212    IDC Link Open government and budget constraints seem to have little in common. One is about transparency and participation; the other is about brutal efficiency. In fact, past year budget appropriations in both North America and Europe have clearly ...

Business Strategy: The Smart-Government Maturity Model - Evolving Toward Transparent and Open Governments in the Middle East and Africa Mukesh Chulani,  Adelaide O'Brien Sep 2012 - Doc # ZGI05U    Business Strategy This IDC Government Insights study presents extensive research and analysis on open government initiatives and collaborative information sharing across government agencies to categorize and define the stages through which government organiz... purchase document

More Research authored by Adelaide O'Brien