Analyst Profile

Jan A. Duffy

EMEA Research Director

Jan Duffy is EMEA Research Director, IDC Government Insights and IDC Health Insights.

Ms. Duffy has more than 25 years of experience providing advice about the use of IT to solve challenging business problems, particularly in the government and healthcare sectors. Immediately prior to accepting her current position, Jan was responsible for IDC Canada’s Healthcare Research Program, and this followed her management of IDC Canada’s Government Research Program.

Ms. Duffy is a regular contributor to the IDC Health Insights Community (http://idc-insights-community.com/health) and to the IDC Government Insights Community (http://idc-insights-community.com/government) with particular emphasis on European government issues and she is a frequent speaker at leading industry and business events and has chaired and participated in many conferences, symposia and seminars. She has also guest lectured at North and South American Universities and is the author of “Harvesting Experience—Reaping the Benefits of Knowledge.”

Prior to joining IDC, Ms. Duffy was Vice President, Solutions Practice Development with LGS Group Inc., one of Canada’s leading management and information technology consulting firms, now part of IBM. Ms. Duffy is also a former KPMG and President of Duffy Consulting Group Inc.



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Research Authored by Jan A. Duffy

What Does David Cameron's "Big Society" Plan Mean for ICT Suppliers? Jan A. Duffy Jul 2010 - Doc # lcUK22424810      IDC Link Today, in a speech delivered in Liverpool, U.K. Prime Minister David Cameron promoted the concept of the "Big Society." Earlier in the day, he had defended the idea of "turning government on its head," pronouncing the initiative as the "big ...

U.K. Coalition Government Announces Plans to Overhaul the NHS Jan A. Duffy Jul 2010 - Doc # lcUK22424610      IDC Link On July 12, 2010, the U.K. Secretary of State for Health set out the coalition government's ambitious plans to reform the National Health Service (NHS).The white paper, "Equity and Excellence: Liberating the NHS," outlines the three key str ...

Prime Minister Gordon Brown Emphasizes the Importance of Information Technology in Securing the U.K.'s Future Jan A. Duffy Mar 2010 - Doc # lcUK22262910      IDC Link In a pre-budget (and pre-election) speech given in London on March 22, 2010, Prime Minister Gordon Brown outlined the following two essential pillars of the Labour Party's plan for the U.K.'s growth:Nurture and secure the recovery and put t ...

TCS Wins U.K. National Pensions Processing Contract Douglas Hayward, Jan A. Duffy Mar 2010 - Doc # lcUK22233810      IDC Link The U.K.'s fledgling Personal Pensions Delivery Authority (PADA) announced on March 2, 2010 that is has selected TCS as the BPO supplier for the day-to-day administration of Nest (National Employment Savings Trust), the U.K.'s forthcoming s ...

Xchanging Grows 5% in a Difficult 2009 Douglas Hayward, Jan A. Duffy Mar 2010 - Doc # lcUK22231510      IDC Link U.K.-based BPO provider Xchanging published its 2009 results on March 1. Revenue was up 4.8% in organic and constant-currency terms to £750 million, but up 35% in topline terms, thanks to the acquisition of India-based Cambridge Solutions. ...

EMEA Government Sector 2010 Top 10 Predictions Jan A. Duffy, Silvia Piai Feb 2010 - Doc # GIPP01S      Top 10 Predictions This IDC Government Insights report provides insight into the EMEA 2010 Top 10 Predictions. While 2009 presented a brutal reality check, 2010 will be a year of tough choices for public sector executives and elected officials. J ... purchase document

Western Europe Government Sector 3Q09 IT Spending Forecast Update Silvia Piai, Jan A. Duffy Feb 2010 - Doc # GIPP56R9      Pivot Table This IDC Pivot Table provides an overview of IT spending trends and forecast for the Western European education sector for 2008–2013. This document comes with a downloadable pivot table including information and a comparison wi ... purchase document

U.K. Government Introduces 10-Year IT Strategy Aimed at Leveraging Broader Public Sector Alignment Jan A. Duffy, Alison Brooks, Ph.D. Feb 2010 - Doc # lcUK22190410      IDC Link On January 27, the UK Cabinet Office released an ambitious, forward-looking IT strategy document outlining plans for the next 10 years.The document moves the overall IT strategy away from a singular focus on citizen-centered service deliver ...

IDC Insights Predictions 2010: Government Thom Rubel, Alison Brooks, Ph.D., Shawn P. McCarthy, Adelaide O'Brien, Jan A. Duffy, Alex S. Kim Jan 2010 - Doc # GI1CAG10      Event Proceeding In this IDC Government Insights web conference, Thom Rubel, (Vice President of Research, IDC Government Insights), Dr. Alison Brooks (Research Director, Public Sector), Jan Duffy (Research Director, EMEA), Alex Kim (Research Di ...

Business Strategy: Western European Government Sector IT Spending Forecast 2008–2013 Jan A. Duffy, Silvia Piai Jan 2010 - Doc # GIPP01R9      Market Overview This IDC Government Insights report presents IT spending forecasts for central and local governments in Western Europe. The report provides valuable insight, prescription, and prediction derived from demand-side and supply-side ... purchase document

More Research authored by Jan A. Duffy