Consulting Services

To complement our research, IDC Government Insights delivers custom consulting engagements to address specific client needs or to customize the results of the research topics.  Our consultants leverage IDC Government Insights and IDC’s exclusive research to deliver analysis that is based on data specific to the topic of interest.  We provide factual, actionable results that technology decision makers can use to strengthen their technology business performance.

With a global perspective, significant experience in the government technology market, and proven research methodologies, we offer superior capabilities to help identify and address today’s critical business and technology issues. For additional information about IDC Government Insights consulting services, please contact us at 703-485-8300 or info@idc-gi.com.

For the Government End User

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Business and Technology Strategy Alignment

  • Match technology investments to mission and business objectives
  • Develop and implement outsourcing strategies to maximize return on investment and reduce cost
  • Assist in developing IT strategic plans and other documents

Acquisition Management

  • Develop acquisition strategy and requirements
  • Identify and analyze viable technology alternatives
  • Support proposal development and review process
  • Develop metrics and measurement/evaluation methods

Benchmarking

  • Benchmark IT spending against agency peers and identify best practices
  • Benchmark and compare service levels among different agencies
  • Define key business indicators to improve performance
  • Develop baseline to improve technology performance over time

For the Technology Vendor or Service Provider

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Market Sizing and Opportunity Assessment

  • Assess the size, growth, and segmentation of the government technology market overall and for specific technology areas
  • Identify and assess market trends and dynamics, government buyer behaviors, and potential partners
  • Assess demand for new technology products and services

Go-to-Market Strategies

  • Develop focused sales training materials for technology suppliers and service providers
  • Create customized white papers targeted at technology purchasers and influencers
  • Develop case studies to address pertinent business cases and technology issues

Customer and Market Research

  • Survey-based research services (questionnaire and sample design, in-depth interviews, data collection and analysis)
  • Translation of survey results into realistic expectations of customer/market behavior
  • Measure customer satisfaction levels and areas for improvement